Privacy policy
Privacy and Cookies Policy
M. Guimarães Novais & Maia, Lda, owner of the website www.mgnm.pt, respects the privacy of its customers and users and is committed to protecting their personal data.
This policy explains what personal data we collect, how and why we use it, who we share it with, how long we keep it and how you can exercise your rights.
1. Data controller
The entity responsible for processing personal data is:
M. Guimarães Novais & Maia, Lda
NIPC: 501057943
Address: Rua do Almada, 248, 4050-032 Porto
2. Personal data collected
We may collect the following categories of data:
a) Contact data: name, address, telephone number and e-mail address
b) Identification data: VAT number
c) Transaction data: order and payment history (we do not store full card details)
d) Interaction data: customer support communications, forms, newsletter
The data is collected directly from the user, namely during registration, purchase or contact.
M. Guimarães Novais & Maia, Lda does not collect or process special categories of personal data (such as health data, religion or sexual orientation).
3. Purpose of processing
Personal data is used for:
a) Execution of contracts (order processing, invoicing, deliveries)
b) Customer relationship management
c) Improving the user experience
d) Direct marketing, only with consent
e) Compliance with legal obligations
The data will never be used for purposes incompatible with those described above.
4. Legal basis
The processing of personal data is based on:
- Contract execution
- Compliance with legal obligations
- Consent of the holder (where applicable)
- Legitimate interest of the company (e.g. improvement of services)
Under the terms of the General Data Protection Regulation.
5. Data retention
Personal data will only be kept for the period necessary to fulfill the purposes for which they are intended, namely:
- Billing data: up to 10 years (legal obligation)
- Customer data: as long as there is a commercial relationship
- Marketing data: until consent is withdrawn
After this period, the data will be securely deleted.
6. Data sharing
Personal data may be shared with:
- Couriers (parcel delivery)
- Service providers (e.g. web hosting, invoicing, email marketing)
- Legal authorities, when required
M. Guimarães Novais & Maia, Lda guarantees that all entities comply with legal data protection obligations.
The data will not be sold or given away for commercial purposes without consent.
7. Data transfer outside the EU
If the data is transferred outside the European Economic Area, we guarantee that adequate protection measures are adopted in accordance with the applicable legislation.
8. Rights of the data subject
Under the terms of the law, the user has the right to:
a) Access to your data
b) Rectification of incorrect data
c) Deletion of data
d) Restriction of processing
e) Objection to processing
f) Withdrawal of consent
g) Data portability
You can exercise these rights through:
- Email: info@mgnm.pt
- Address: Rua do Almada, 248, 4050-032 Porto
- Telephone: +351 222 007 799
A response will be given within a maximum of 30 days.
9. Complaints
The data subject may submit a complaint to:
National Data Protection Commission
Rua de São Bento, n.º 148, 3.º, 1200-821 Lisboa
www.cnpd.pt
10. Cookies
Cookies are small text files stored on the user’s device that improve the browsing experience.
The website uses the following types of cookies:
Essential cookies
Necessary for the site to function (e.g. cart, login)
Functional cookies
Save user preferences
Analytical cookies
Used for statistical analysis and site improvement
Marketing cookies
Used to display relevant advertising (only with consent)
Users can manage or disable cookies in their browser settings.
11. Data security
The website uses an SSL (Secure Sockets Layer) certificate, guaranteeing encrypted and secure communications between the user and the server.
12. Marketing communications
The user can withdraw consent to receive marketing communications at any time:
- Link in emails
- Order directly from info@mgnm.pt
13. Updates to this policy
This policy may be updated at any time. We recommend that you consult it regularly.
14. Contact
For any question related to data protection: